Refund policy

📦 Return Policy

Am I Eligible for a Return?

To be return-ready, your item must:

  • Be unworn and unwashed
  • Be free of alterations
  • Have no stains (makeup, deodorant, etc.)
  • Be free of pet hair or odors (like smoke)
  • Not be a final sale item
  • Fall within the timeframe outlined in our Return Policy

If you checked off all of the above, you’re good to go! 🙌

  • Because our inventory moves fast, and is typically customized, we do not offer exchanges.
  • You are responsible for return shipping.
  • Approved returns are issued as store credit (or in some instances, original payment method).
  • Only regular-priced items qualify.
  • Returns must be postmarked within 14 business days of your delivery/pickup date.
  • Once your return arrives, please allow 5–7 business days for processing.

Defective Items

We’re human, but if something slips past us:

  • You must notify Monroe Deen Apparel within 2 business days of receiving your order.

    • FB messenger
    • Email: monroedeenapparel@gmail.com
    • Text: 618-731-2509

Upload a clear photo of the defect so we can get it handled quickly.

Final Sale (No Exceptions)

For hygiene and clearance reasons, the following are final sale:

  • Shapewear (leggings, shorts, etc.)
  • Jewelry
  • Hair accessories, hats, beanies
  • Socks and eyewear



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